Status updates | Flexivity AI Incidents and maintenance reported on status page for Flexivity AI https://status.flexivity.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/57b77db06a485e2615c529d37c050392.png Status updates | Flexivity AI https://status.flexivity.ai/ en Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1097958 Thu, 22 Oct 2026 00:12:46 -0000 https://status.flexivity.ai/incident/1097958#36e0794ecf65a870097ef23ac961a925c7bf91630248471bcc03361bb5587f50 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1097958 Wed, 21 Oct 2026 20:12:46 -0000 https://status.flexivity.ai/incident/1097958#114ca31f9543a97f83b1a1f66d2406374f1e86306a3c3b5f7be03d96ef5d8d27 Incident Our billing vendor (Paddle) is reporting an active incident: Issue affecting metrics and reporting in the vendor dashboard (Identified). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1089847 Wed, 14 Oct 2026 10:07:46 -0000 https://status.flexivity.ai/incident/1089847#c75cdadeba273b42b4a57c1d82062b5efd87ab0566d87bb4ff8001a22c4c3641 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1089847 Wed, 14 Oct 2026 07:07:46 -0000 https://status.flexivity.ai/incident/1089847#70273814d771952f8f9b85a2cea9a231f48130e77fbb1e706101dc4f9a6e46e5 Incident Our billing vendor (Paddle) is reporting an active incident: Maintenance: Scheduled Retain & Profitwell Metrics Database Maintenance (In progress). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1047598 Wed, 02 Sep 2026 21:07:46 -0000 https://status.flexivity.ai/incident/1047598#55bbfc854ebeb887c5281a4f4ac05c72c12c010efaf0bea6535da31903700b6e Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1047598 Wed, 02 Sep 2026 20:42:46 -0000 https://status.flexivity.ai/incident/1047598#7083c0baf1649c724030d2a1000f50e6893e224bc92e56ed209b56435f204eb5 Incident Our billing vendor (Paddle) is reporting an active incident: Report downloads unavailable in the Paddle Dashboard (Investigating). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1030369 Mon, 24 Aug 2026 09:27:46 -0000 https://status.flexivity.ai/incident/1030369#9389b1ea1a2e0cddaf6806645ab6a349c106b9010b3fe98f85222f1a74a80896 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1030369 Mon, 24 Aug 2026 08:42:46 -0000 https://status.flexivity.ai/incident/1030369#34eee0a6c54881d25575514f2b6074dad9860917cea0a8bf8ce0435433e4aae2 Incident Our billing vendor (Paddle) is reporting an active incident: Retain (Identified). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1020737 Wed, 19 Aug 2026 09:02:46 -0000 https://status.flexivity.ai/incident/1020737#2e2ccd2f6f7d412db2ddc14dd6186cdd2a18ce083e168809bcbcbf7a68115c73 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/1020737 Wed, 19 Aug 2026 06:02:46 -0000 https://status.flexivity.ai/incident/1020737#f035ab2d4012921818f4305c0a81751d9f4d1f94f68a6c450a3e09e0b6a241f3 Incident Our billing vendor (Paddle) is reporting an active incident: Maintenance: Production and Sandbox Databases Maintenance (In progress). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/965808 Thu, 16 Jul 2026 08:37:46 -0000 https://status.flexivity.ai/incident/965808#5b6576c2eb59ba99800438d51e0420cb455ee950df255f048749015bff7a1b36 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/965808 Thu, 16 Jul 2026 08:32:46 -0000 https://status.flexivity.ai/incident/965808#d2954a868004c0f8d2d4df0c554dead8e4d4914513e8f95a252ac7acfc0a28e4 Incident Our billing vendor (Paddle) is reporting an active incident: Seller dashboard logins are failing with timeouts (Identified). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/934290 Thu, 25 Jun 2026 05:17:46 -0000 https://status.flexivity.ai/incident/934290#987cf6b8c42ab9f615100ac9da45301f25277628c11c825494a0b84555af460d Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/934290 Thu, 25 Jun 2026 01:12:46 -0000 https://status.flexivity.ai/incident/934290#68f37c610ae4f70014a10b9029f0e6bb25cd6dfde8fc3f0fe7fbffd9d1b594f4 Incident Our billing vendor (Paddle) is reporting an active incident: Intermittent Checkout Loading Issues (Identified). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/927895 Thu, 18 Jun 2026 16:17:46 -0000 https://status.flexivity.ai/incident/927895#56f4b3f3d6559ea827deb5e68076f5af555d43898bd83e0c77729c8a24b39d77 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/927895 Thu, 18 Jun 2026 15:22:46 -0000 https://status.flexivity.ai/incident/927895#d755a6dab59ad720b8411334c524fcd7c9025e0a114f59f75692e92880cad2e1 Incident Our billing vendor (Paddle) is reporting an active incident: Partial Checkout Outage (Identified). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/925352 Tue, 16 Jun 2026 10:07:46 -0000 https://status.flexivity.ai/incident/925352#35060ef3c10397401718f2adedd693210fbe461f6c89993d190ea6ff33efaeab Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/925352 Tue, 16 Jun 2026 08:07:46 -0000 https://status.flexivity.ai/incident/925352#4bc2d578a60ec2378e1b1bc44e8849ce182a6dec2e655727959c264fe8d425b8 Incident Our billing vendor (Paddle) is reporting an active incident: Maintenance: Scheduled Maintenance - Sandbox Environment (In progress). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/909896 Mon, 01 Jun 2026 10:27:46 -0000 https://status.flexivity.ai/incident/909896#422559ea49a64e0aad81b09970301173fa488f381b045e469e5bf176376478c2 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/909896 Mon, 01 Jun 2026 09:42:46 -0000 https://status.flexivity.ai/incident/909896#aaa79474abdc71ac3ef686d7d86f56fc5f130a33ca8f91d0d89fd84d9fd024ba Incident Our billing vendor (Paddle) is reporting an active incident: Card payment issues on Paddle Billing and Paddle Classic checkout (Identified). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/909859 Mon, 01 Jun 2026 09:02:46 -0000 https://status.flexivity.ai/incident/909859#0d8ef19177149c96c81fc109d9bd8c054e9714d03bf58c826e15a6b9b9cb50d3 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/909859 Mon, 01 Jun 2026 08:42:46 -0000 https://status.flexivity.ai/incident/909859#310d62c2317dc220d4ba227682f6a2edbdd1cf52ebf7644384dca97fb8670222 Incident Our billing vendor (Paddle) is reporting an active incident: Card payment issues on Paddle Billing and Paddle Classic checkout (Monitoring). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/900549 Wed, 20 May 2026 10:07:46 -0000 https://status.flexivity.ai/incident/900549#fc51c02091e770640be11e738a6bbc3b71a9e1d763a81f989fa931fbc790b5d7 Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/900549 Wed, 20 May 2026 08:07:46 -0000 https://status.flexivity.ai/incident/900549#3b04780b5e98890c4bce212d50852ad5bb0f869976211c129f87a55496665d96 Incident Our billing vendor (Paddle) is reporting an active incident: Maintenance: Scheduled Maintenance - Sandbox Environment (In progress). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/882212 Thu, 30 Apr 2026 14:12:46 -0000 https://status.flexivity.ai/incident/882212#dbc379929dea99654643b1bb56f80f4cea5db0b790098c252a837a964206c80c Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. AI Pipeline paused due to unscheduled maintenance https://status.flexivity.ai/incident/890250 Thu, 30 Apr 2026 01:15:00 -0000 https://status.flexivity.ai/incident/890250#4a845802313a50185ac35847fce51ef45dd3fa9ca93eef54f47f801015c8abf4 Incident At approximately 9 pm ET, during unscheduled maintenance, the AI Pipeline service had to be paused to enable updates. Work was queued and resumed after 8 minutes, with no loss of work. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/882212 Tue, 28 Apr 2026 15:47:46 -0000 https://status.flexivity.ai/incident/882212#de5720b702506695a0ebbed8d011a1d0ea68fee0b1b793f1953456253ed91dd0 Incident Our billing vendor (Paddle) is reporting an active incident: New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard (Investigating). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/876441 Tue, 21 Apr 2026 14:27:46 -0000 https://status.flexivity.ai/incident/876441#24a74974f9a7636594ef77051ce4acb017c452b476a352b78174ec8ab251283e Incident Paddle has recovered: All systems operational. Billing and checkout are fully operational. Paddle (billing vendor) — active incident https://status.flexivity.ai/incident/876441 Tue, 21 Apr 2026 11:07:46 -0000 https://status.flexivity.ai/incident/876441#47e0ed69b3c4c6286dfb727b11ca116d173bdeb5743fc6bdfa7a780c437c61bb Incident Our billing vendor (Paddle) is reporting an active incident: Webhook & Email Delivery (Identified). Checkout, plan upgrades, and subscription changes may be affected. The core Flexivity AI product remains fully operational. Live Paddle status: https://paddlestatus.com AI Pipeline heartbeat initial setup https://status.flexivity.ai/incident/869566 Tue, 07 Apr 2026 21:10:00 -0000 https://status.flexivity.ai/incident/869566#0c0cc11d8136ea92b74b6050fe872c283b048c3748b039fb2decb77da57e0d4b Incident The AI Pipeline service was in the process of getting its heartbeat monitor configured. Shows as unavailable during that time even though the service was healthy. Resolved once heartbeat monitor was setup properly.